The best compliment we could ask for is a recommendation from a previous customer who used our services. Below are some comments from a few of our customers who have experienced our service firsthand.
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T and D Duct was recommended by my condo Mgmt. office. I was able to make an appointment the same week for a Saturday. The guys showed up on time and fully explained what they were going to do. The dryer vent cleaning took a bit longer then I was told it would due to issues with the duct. The techs cleaned the vent, tested the dryer and then cleaned it again to ensure the vent was cleaned. I would highly recommend T and D Duct. Gwen is also awesome and explained the process twice to make sure I knew what to expect.
Can't say enough good things about T & D Duct Cleaning. Nick and his colleague (don't remember his name, my apologies) did an excellent job in cleaning out our 50 foot dryer duct. The louver door was thoroughly cleaned, the flexible duct from the dryer to the 50 foot run was cleaned and the dryer was inspected.A lot of work - exceptionally well done. The team was on-time, did the job in a professional manner, cleaned up and were on their way. Even the payment was easy with their new on-line system. And a special shout out to Gwen in the office - thanks for all your help in scheduling!
This firm is superb. The tenants in my property were concerned about what they thought might be mold on an air conditioning vent register. The a/c and heating firm I regularly use recommended duct cleaning. The tenants did some research and identified T & D as a possible contractor. I coordinated with Gwen Welty at T & D to have T & D travel to my rental property for duct cleaning. The T & D technicians reported "suspect mold". Further investigation was thus required. Since T & D cleans ducts, but does not test for mold, Gwen recommended another excellent firm to help me out, and thereafter kept track of the progress of my concern. In the end, my needs exceeded what T & D would be capable of doing, but I cannot say enough about the refreshing candor and professionalism of Ms. Welty. I was talked into nothing, and I was steered in the right direction. T & D's service charge for their visit to the premises was reasonable, and which I am very pleased to pay.
T&D was great from start to finish. We had just purchased a new home where the prior owners had multiple dogs, and the residual dog hair heavily infiltrated the return vent and all of the supply vents. I requested an on-line quote early one morning, and Gwen called me shortly thereafter. The technicians were scheduled to come out the following week. They showed up on time, were exceptionally pleasant and knowledgeable, and thoroughly explained the process while entertaining all of my questions. They exceeded any expectations we had about the process, and we would highly recommend to anyone in the area. Superb experience, amazing employees!
T&D Duct Cleaning cleaned our vents (56) and returns today (6/30/16). They were very courteous, professional and diligent!! I would highly recommend them!! Their prices are fair and I will call them to clean everything again in 10 years!! Everyone I interacted with (receptionist & technicians) was very polite and knowledgable!!
In April, 2016 I contacted your company about cleaning out the dryer vent. Guys came in few days and did excellent job. Couple days ago we noticed that the dryer was not drying well. Lint was coming from the dryer into the laundry room. I contacted Tim and he sent guys out to inspect and they found that a bird (deceased) along with nesting material and lint was lodged right at the rear entrance of the dryer. The guys removed the mess and put in new venting material. Great job Shawntay Thomas and John Hatfield. Now I think we should have no more problems with drying in a reasonable time. Thanks to Tim also for thinking that maybe a bird had been lodged inside. Great company and I will continue to contact you when I need dryer vent cleaning. I will also let friends know what a great company you have.
I submitted a request for information on a dryer vent cleaning through the website, and 15 minutes later, Gwen had sent a reply. I called immediately and set up an appointment.Chris and Devin arrived at my house before I got there (traffic on my way home from work), and they were so great about waiting for me.The guys did their job in an hour and were polite, professional (and didn't mind my very friendly cat!).Just a great experience with T & D all around.I have recommended T & D to all my co workers this morning!
From start to finish, this company was outstanding! Gwen was wonderful in helping to schedule my appointment. Chris came out to my house on time and after inspecting the vents/ducts, he told me that I didn't need them to be cleaned. He still cleaned my furnace at no charge and I had him clean my dryer vent. I don't know of any other company that would be this honest! They could have easily done the work that was no necessary and charged me hundreds of dollars, but they are an upstanding and honest company that does great work. They also have the BEST employees! I highly recommend T&D!
We are remodeling our parents home and are in the process of selling our house. We want to spend more time caring for our parents and we love the farm. T and D Duct Cleaning was recommended by Ken Adams Mechanical. Before installing the new A/C system we had T and D Duct Cleaning service our system. Gwen at T and D Duct Cleaning was excellent in customer service and very knowledgeable. We had no idea, basically clueless and thanks to Gwen she gave us all the answers we needed. Gwen really cared about us and our remodeling project. Dave and Tony were very professional, knowledgeable and friendly. They took the time to explain we had a down draft system and would have to return after the old system was removed. Very nice fellows! Gwen made my life so much easier on this project. I would highly recommend T and D Duct Cleaning. A++
As a new home owner there are so many tasks that must be taken care of and everyone that my husband and I worked with at T and D made this task the easiest one!
Chris is extremely knowledgeable of his job and truly went above and beyond the call of duty. He explained the process to us and made sure we understood what would take place. He genuinely cared about what he was doing. It is hard nowadays to really find people that really care about the job they do and the people it effects; Chris displayed this characteristic ten times over.
Phil was there to help and answer questions as well and was extremely professional.
T and D Duct Cleaning came highly recommended and I can see why, what a great place!! I would recommend the company to everyone I know and would especially recommend Chris and Phil. T and D hit a homerun when hiring them!!
I would give this company an A+ for professionalism, amazing work ethic, and overall enthusiasm to help their customers!