The best compliment we could ask for is a recommendation from a previous customer who used our services. Below are some comments from a few of our customers who have experienced our service firsthand.
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In April, 2016 I contacted your company about cleaning out the dryer vent. Guys came in few days and did excellent job. Couple days ago we noticed that the dryer was not drying well. Lint was coming from the dryer into the laundry room. I contacted Tim and he sent guys out to inspect and they found that a bird (deceased) along with nesting material and lint was lodged right at the rear entrance of the dryer. The guys removed the mess and put in new venting material. Great job Shawntay Thomas and John Hatfield. Now I think we should have no more problems with drying in a reasonable time. Thanks to Tim also for thinking that maybe a bird had been lodged inside. Great company and I will continue to contact you when I need dryer vent cleaning. I will also let friends know what a great company you have.
I submitted a request for information on a dryer vent cleaning through the website, and 15 minutes later, Gwen had sent a reply. I called immediately and set up an appointment.Chris and Devin arrived at my house before I got there (traffic on my way home from work), and they were so great about waiting for me.The guys did their job in an hour and were polite, professional (and didn't mind my very friendly cat!).Just a great experience with T & D all around.I have recommended T & D to all my co workers this morning!
From start to finish, this company was outstanding! Gwen was wonderful in helping to schedule my appointment. Chris came out to my house on time and after inspecting the vents/ducts, he told me that I didn't need them to be cleaned. He still cleaned my furnace at no charge and I had him clean my dryer vent. I don't know of any other company that would be this honest! They could have easily done the work that was no necessary and charged me hundreds of dollars, but they are an upstanding and honest company that does great work. They also have the BEST employees! I highly recommend T&D!
We are remodeling our parents home and are in the process of selling our house. We want to spend more time caring for our parents and we love the farm. T and D Duct Cleaning was recommended by Ken Adams Mechanical. Before installing the new A/C system we had T and D Duct Cleaning service our system. Gwen at T and D Duct Cleaning was excellent in customer service and very knowledgeable. We had no idea, basically clueless and thanks to Gwen she gave us all the answers we needed. Gwen really cared about us and our remodeling project. Dave and Tony were very professional, knowledgeable and friendly. They took the time to explain we had a down draft system and would have to return after the old system was removed. Very nice fellows! Gwen made my life so much easier on this project. I would highly recommend T and D Duct Cleaning. A++
As a new home owner there are so many tasks that must be taken care of and everyone that my husband and I worked with at T and D made this task the easiest one!
Chris is extremely knowledgeable of his job and truly went above and beyond the call of duty. He explained the process to us and made sure we understood what would take place. He genuinely cared about what he was doing. It is hard nowadays to really find people that really care about the job they do and the people it effects; Chris displayed this characteristic ten times over.
Phil was there to help and answer questions as well and was extremely professional.
T and D Duct Cleaning came highly recommended and I can see why, what a great place!! I would recommend the company to everyone I know and would especially recommend Chris and Phil. T and D hit a homerun when hiring them!!
I would give this company an A+ for professionalism, amazing work ethic, and overall enthusiasm to help their customers!
i am not one who usually takes the time to write reviews, but I am so impressed I wanted to in this case. My colleague and neighbor highly recommended T & D Duct Cleaning. Two technicians came to clean my dryer duct and a bathroom vent. My dryer vent had not been installed properly and was not venting at all. It was a difficult issue to deal with as the ductwork could not be reached from the finished basement. Plus, the laundry room is quite narrow and there's not much room to work. These technicians were fabulous! They came up with a very good solution and worked so hard to make it work - one had to hold the other's legs as he hung down to do some work behind the dryer. They were also very nice and accommodating. I will recommend your company to all of my friends and neighbors!
The team was very thorough and pleasant to talk to. They respected our home and were very clean. I would highly recommend them. AC and dryer both working better after cleaning.
Could not recommend more highly. On time, neat, quick, and thoroughly professional. Answered all my questions and did a great job. I didn't realize what a huge difference this would make! House is cleaner, dust knocked WAY back, and we all feel better. AC working better as well!
Joe and Justin were very professional and introduced themselves as soon as I opened the door. They were quick to find and solve the problem with our dryer duct. They were courteous, polite and very concerned with cleaning up after they finished! I highly recommend T & D.
First the phone call to get information and schedule service: Helpful, friendly, intelligent, detailed and mindful about not wasting your time.
Next, the service crew arrives on time and Justin and Chris introduce themselves very professionally. They review the reason for the service call, gather more information, and explain what they are going to do. Then they started work and took many pictures along the way, even sharing them with me. They were very thorough, very insightful, even explained that they were going to call a colleague to confirm something they found with the AC coils. It took about 2 minutes. They brought in more equipment and worked until the problem was solved. Then they checked their work, confirmed with me the problem no longer existed, cleaned up and departed after leaving contact information in case I had questions. The service call bill was exactly what their dispatcher said it would be--and very reasonable. These are the kinds of service professionals you want coming to your house.